TEL: 0208 204 6226

- You will be entitled to a full refund if the purchase has been made within 7 days of your receipt. Once this time window has lapsed, and if you have only paid a deposit of £95 you will lose it based on the fairness of our reservations policy. If you have paid for a package in full, you will be able to get your money back but minus £95.

- 96 hours notice is required to alter a booking once – if within 96 hours you will forfeit a charge of £95 and you will have to re-pay this to re-book. We are unfortunately unable to offer refunds of your deposit, studio or package charges if you fail to attend your photo shoot on the day of your booking.

- There is a £25 charge for the changing of appointments 4 days after an appointment date has been confirmed by both parties. TMP accepts no liability for any appointments changed by TMP.

- For bookings made within 7 days of your shoot date, our refund policy no longer applies.

- For packages that offer retouching, the time you have to get back to us with your choices is valid for 3 months from the date of your shoot. If you make your selections after this period there will be a £10 charge per image for retrieval from our archives.

WEEKENDS
- Please appreciate our busiest time is the weekends. For these premium appointments we require full payment prior to your scheduled appointment.

- All dates and times are subject to availability.

LATENESS
Please note that if you are late and do not arrive five minutes prior to your appointment you may have to wait a hour for your hair and make-up to be done. If you arrive more than 20 minutes late we reserve the right to cancel your shoot and you will lose your £95 depsoit.

LOST PROPERTY
Please make sure you leave with everything you arrived with. TMP limited will not be liable for any items left behind. Items left for over 7 days at the studio will be donated to charity.

These Terms & Conditions govern the use of image1st.co.uk and glamour1st.co.uk ("The Website") and your relationship with image 1st® ("The Company"). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree with these Terms & Conditions, please do not use The Website. By using The Website, you agree to be bound by these Terms & Conditions. Nothing in these Terms & Conditions affects your statutory rights.

Clients under 18 need to be accompanied by a legal guardian.

- We do our best to deliver online purchases within 7 days of the date of receiving your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control. Reasonable allowance should be made for orders made over the weekend, at National Holidays and peak times for the postal service (included but not limited to Christmas).

- The Website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet. If we are informed of any inaccuracies in the material on The Website we will try to correct them as soon as we can.

In particular we are not liable to you for the following:
Incompatibility of The Website with any of your computer or telecommunications equipment or software.

Technical problems or errors or interruptions of The Website.

Inadequacy of The Website to meet your requirements.

To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (included but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss or privacy or loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to The Website.

Nothing in these Terms and Conditions excludes liability for death or personal injury caused by our negligence or fraud.
We may update these Terms and Conditions from time to time.

The changes will apply to the use of The Website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use The Website. If you continue to use The Website after the date on which the change comes into effect, your use of The Website indicates your agreement to be bound by the new Terms and Conditions.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

We make no promise that materials on The Website are appropriate or available for use in locations outside the United Kingdom, and accessing The Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. Any contracts between you and us are concluded in English.

If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
If you breach these Terms and Conditions and we ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

We shall not be liable for any breach of these Terms and Conditions beyond our reasonable control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.